Privacy Policy

Last updated: January 23, 2023

Pigeon Documents Incorporated ("Pigeon Documents," "we," "us," or "our") is committed to protecting the privacy of our customers, clients, and website visitors. This Privacy Policy applies to and any other websites, applications, or services that we own or operate and that link to this Privacy Policy (collectively, the "Services"). This Privacy Policy explains how we collect, use, and disclose information through the Services.

Information Collection

We may collect information from you in a variety of ways, including when you visit our website, create an account, use our Services, or otherwise interact with us. The types of information we may collect include:

  • Personal information, such as your name, email address, and other contact information
  • Account information, such as your username and password
  • Information about your use of our Services, such as the documents you upload and the actions you take within the Services
  • Device information, such as your IP address, browser type, and operating system
  • Location information, if you enable location services on your device

Information Use

We may use the information we collect for a variety of purposes, including:

  • To provide, maintain, and improve our Services
  • To personalize your experience and tailor the content and information we present to you
  • To contact you with important information about your account or our Services
  • To conduct research and analysis to improve our Services
  • To enforce our terms of service and prevent fraudulent or illegal activity

Information Disclosure

We may disclose information we collect to:

  • Third-party service providers who help us provide and improve our Services
  • Law enforcement or other government agencies, as required by law or in response to a valid legal request
  • Other third parties when we believe disclosure is necessary to protect the rights, property, or safety of Pigeon Documents or others


We take the security of your information very seriously and have implemented robust measures to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We utilize and build on the same industry-leading end-to-end encryption and security standards that banks and government agencies use to keep sensitive documents safe. However, no method of electronic storage or internet transmission is 100% secure, so we cannot guarantee the absolute security of your information. For more details on our security measures, please refer to our Pigeon security whitepaper.

Cookies and Other Tracking Technologies

We may use cookies and other tracking technologies to collect information about your use of our Services. Cookies are small data files that are stored on your device when you visit a website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your device until they expire or you delete them. You can control the use of cookies through your browser settings.

Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

Changes to this Privacy Policy

We may make changes to this Privacy Policy from time to time. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). By continuing to use our Services after any changes become effective, you agree to be bound by the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].